Please review these TERMS AND CONDITIONS carefully as they are the terms of sale that govern your purchases at http://www.dennisjamesnutrition.com/ They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in DENNIS JAMES NUTRITION’s product warranties. Your placement of an order at http://www.dennisjamesnutrition.com/ constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.
THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE
DENNIS JAMES NUTRITION reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
SHIPPING AND PROCESSING
Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you.
Your order will be shipped out within 1 working day of your order if the items are available in stock.
If the items are not available, we will send you an email within 1 working day with the estimated waiting time. Waiting time is approximate and it depends on the availability of our suppliers.
Prices are in US Dollars and are valid for shipment to the Unites States only. Sales tax is only included for sales within the state of Wyoming. Shipping cost is at customers’ expense if not advised differently.
You will receive a confirmation email when your order leaves the warehouse. The email will contain a tracking number that will allow you to track your order online or by phone. Product Prices are in US Dollars.
PACKAGING AND DELIVERY
This website does only deliver to the Unites States, if you want your package to be delivered elsewhere please contact us. All our products are carefully and safely packed in order to protect them from impacts and thermal exposure.
In case of damaged packaging, you may refuse delivery and contact us immediately.
It is possible to have products sent to an address different from your own, just write it in the order form while placing your order.
All our packages are assigned to professional couriers that cannot leave unguarded items in front of the door. We suggest you to specify an address where the courier will find somebody who can sign for the delivery. In alternative, please contact us ahead of placing your order.
You can track your package using your tracking number on [USPS] USPS website
All our shipments can be tracked after 24/48 hours from the receipt of our e-mail.
Please fill out our contact form [https://dennisjamesnutrition.com/contact-us.html] for any issue/claim/concern. We will answer your question the first working day after receipt of your request. Our customer service is at your disposal from Monday to Friday 7 a.m to 1 p.m EDT, except from National Holidays (in this case you will be notified in advance).
Products for which a damage claim is properly filed will be replaced with the same item or a credit will be issued to you. DENNIS JAMES NUTRITION is responsible only for products that are damaged as a result of improper packaging. The carrier is solely responsible for any products damaged during shipping to the customer.
- Visible Damages
Customers should refuse visibly damaged products on the original delivery attempt. If visibly damaged products are accepted from the carrier, the customer must do the following to file a proper damage claim: 1.Note all damage in the carrier’s bill of lading at the time of delivery. 2.Save the product, the packaging and the original box until the claim is finalized. 3.Notify DENNIS JAMES NUTRITION, WITHIN TWO (2) DAYS after receipt of the damaged products and send clear photos of the damaged product.
- Hidden Damages
Products must be inspected immediately after delivery. If damage is discovered after products are accepted from the carrier, the customer must do the following to file a proper damage claim: 1.Notify DENNIS JAMES NUTRITION WITHIN TWO (2) DAYS after receipt of the damaged products. 2.Save the product, the packaging and the original box until the claim is finalized. 3.Send clear photos of the damaged product.
Products that are not defective or that have not been found to be damaged upon arrival cannot be returned.
If a refund is authorized, a credit will be issued and will appear on your billing statement. If a replacement is authorized, your request will be processed immediately and a replacement will be sent.
Please note that in order to receive a refund or exchange, we require that the returned merchandise be in new, complete and original condition and packaging.
The products and claims made about specific products on or through this Site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.
This Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on this Site, including information that may be provided on this Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.
Information provided on this Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on this Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. This Site does not recommend self-management of health issues. Information on this Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on this Site.
You should not use the information or services on this Site to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your healthcare professional and read information provided by the product manufacture and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. Individuals are different and may react differently to different products.
You should consult your physician about interactions between medications you are taking and nutritional supplements. Comments made in any forums on this Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us or do they represent the position or view of DENNIS JAMES NUTRITION. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.
Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact DENNIS JAMES NUTRITION for clarification as to product labeling and packaging details and recommended use.
DENNIS JAMES NUTRITION is not liable for any information provided on this Site with regard to recommendations regarding supplements for any health purposes. The products or claims made about specific nutrients or products have not been evaluated by the Food and Drug Administration. Dietary products are not intended to treat, prevent or cure disease. Consult with a healthcare professional before starting any diet, supplement or exercise program. DENNIS JAMES NUTRITION makes no guarantee or warranty with respect to any products or services sold.
DENNIS JAMES NUTRITION is not responsible for any damages for information or services provided even if DENNIS JAMES NUTRITION has been advised of the possibility of damages.
This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that DENNIS JAMES NUTRITION shall not be liable for any damages of any kind related to your use of this Web Site. Neither party will be liable for breach-of-contract damages that the breaching party could not reasonably have foreseen on entry into this agreement. In particular, Incidental damages and Consequential damages are limited to the value of the goods purchased plus shipping cost.
Any dispute relating to Http://www.dennisjamesnutrition.com/ website or use or inability to use the Http://www.dennisjamesnutrition.com/ website (collectively, 'Dispute') will be governed by the laws of the State of Arizona, without regard to (i) its conflict of law provisions, (ii) the 1980 United Nations Convention on Contracts for the International Sale of Goods, or (iii) any provision of the Uniform Computer Information Transaction Act as it may be enacted in New York or any other jurisdiction.
DENNIS JAMES NUTRITION will not be liable for and you may not recover punitive, special, and/or indirect damages from any claim relating to your use of Http://www.dennisjamesnutrition.com/ website.
NO CLASS ACTION
To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise.
DENNIS JAMES NUTRITION provides a 3 months warranty against production defects on the products sold at Http://www.dennisjamesnutrition.com/ = NEED TO CHECK ALSO SHELF LIFE OF YOUR PRODUCTS. If a purchased item is defective, you may return the product for a full exchange or product refund. We will ask you to provide us with a photo of the defective product or to return the defective product to us. We will cover shipping costs in the event that the products are indeed found to be defective.
There are no warranties, conditions or other terms that are binding on us except as expressly stated in this Terms and Conditions; and any warranty, condition or other term concerning the Products or Services which might otherwise be implied into or incorporated in this Terms and Conditions by statute, common law or otherwise (including without limitation any implied term as to quality or fitness for purpose) is hereby expressly excluded. We will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability under the Contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question. Notwithstanding the above, nothing in this Terms and Conditions excludes, restricts or modifies any condition, warranty, right or liability implied into this Contract where to do so is illegal or would render any provision of this Terms and Conditions void.
CIRCUMSTANCES BEYOND OUR CONTROL
We will make every effort to perform our obligations under this Terms and Conditions. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstance beyond our reasonable control.
The prices displayed on our Web Site or in our catalog are quoted in U.S. Dollars and are valid and effective only in the U.S.
From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. DENNIS JAMES NUTRITION reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
- Credit Cards Utilized to Make Payments on Internet
We accept payments online. DENNIS JAMES NUTRITION cannot accept your order until you have paid for it in full. You may pay by MasterCard, Visa, Amex, Discover.
Upon payment, we will confirm receipt of your order by an acknowledgment displayed onscreen once your payment details have been accepted, followed by an email which will be sent to the email address you provide on your order details. You will have an opportunity to check and correct any input errors in your order up until the point at which You submit your order by clicking the “confirm order” button on the checkout page.
A legally binding contract between Us is created at the point of our acceptance of Your order.
DENNIS JAMES NUTRITION reserves the right to choose not to accept your order for any reason, at its discretion, and will not be liable to You or anyone else in those circumstances. In the unlikely event that the price of an item has been incorrectly advertised on this website, we will contact You by email (at the address provided with your order details) or telephone to ask whether You wish to proceed with the order at the correct price.
By using a credit/debit card to pay for your order, You confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
If the issuer of your card refuses to authorize payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform You of the reason for the refusal. We are not responsible for your card issuer or bank charging You as a result of our processing of your credit/debit card payment in accordance with your order.
- Enforcement, Modification, and Requirement
It is to be understood that the online payment terms and conditions are applied to all products and services which their payments are made with the credit card; furthermore, it is to be considered that the customer or service utilizer, who pays with such method, agrees to all terms and conditions. Moreover, the customer waives to file a complaint or charge us for any compensation, which might happen based on the possibility of cancellation on the order(s) of products and/or services, when the payment is made inaccurately and/or not following the payment terms and conditions as clarified.
We understand that You may have concerns about security on the internet. Our website uses a secure server that implements secure sockets layer (SSL) technology in our on-line ordering process to protect your payment card information. SSL certificates used support both industry-standard 128-bit (used by all banking infrastructures to safeguard sensitive data) and high-grade 256-bit SSL encryption to secure on